Type	Topic	Publication date
COMPLIANCE	Account deletion	10.11.2023

Context

Google is going to introduce a new requirement to enable Application Users to delete their account via a web resource.

If your app enables account creation, you must:

provide users with an in-app path to delete their app accounts and associated data
provide a web link resource where users can request app account deletion and associated data deletion.

What happens next ?

Our recommendation

The easiest method is to add a paragraph in your Privacy Notice explaining that the user can delete their account through the app or by sending an email.

Note: If you prefer, you can create a new dedicated form on your website where spectators can request the deletion of their account.

1) You manage your app in Google Play Store

Responsibility for creating resources such as text, pages, and forms, as well as updating the app on the Google Play Store, is entirely in your hands

2) We manage your app in Google Play Store for you

In the coming days, the Professional Services and GEOs teams will be contacting you to offer further guidance and to collect the link, once it's ready, for insertion into the Google Play Store.

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