This is a SecuTix major release. The list of features delivered is available here: SecuTix 360° Gabelhorn V2 release notes

Bug fixes

[STX-91781] It is not possible to delete a seat from the seat map editor, due to a technical error

[STX-91764] Turnstiles are systematically out of order when installing a new release in produciton

[STX-86905] Multi-million amounts are not handled correctly in SecuTix, generating errors during purchases

[STX-90267] In some specific cases, the availabilities are wrongly calculated and exceed the available quotas

[STX-89839] The total amount calculation in invoices is in some cases wrong

[STX-89771] Uploading seat maps using physical configuration screens, randomly moves graphical elements out of position

[STX-89772] seatmap editor: rotating text does not work and creates the text twice

[STX-89591] In ticket template editor, text label with orientation value 90° are not being displayed

[STX-89468] A technical error occurs when launching season ticket renewal batch

[STX-90262] Authentifcation signature refused due to an error in Ogone

[STX-90265] It is not possible to register contacts with address using the SSO

[STX-90119] In ticket shop when picking area/seat in the seat map, full unnumbered areas are not disabled for picking

[STX-89541] Printer Evolis: impossible to use monochrome ribbon with RFID

[STX-89756] In the seat map editor, the modification of seat/row distance reset the seat numbering order

[STX-91353] In the seat map of box office, when picking rates, the list does not show all rates that are available

[STX-90446] In some cases the generation of invoices fails due to an error

[STX-90444] The invoice screen does not show the exchange orders with no payment associated

[STX-91235] In the seat map of box office, when picking rates, the list does not show all rates that are available

[STX-89397] In some cases, it is not possible to pay for options in ticket shop

[STX-89265] An error prevents the display of contact information screen for some contacts

[STX-89090] Some order done through the AVET interface are failing, and the orders remain in "in progress" state

[STX-89076] Export tickets to PDF: printing order of tickets inside shipment should be based on cultural contact

[STX-88964] Regenerating the seat map in both seat map editors leads to have incoherencies on cosmetics items

[STX-88920] RFID external interface to link badges is not working

[STX-88831] Fees on a package are not applied in the box office

[STX-88719] Unsubscribe link does not work from emails generated in SAM

[STX-88720] The time to load package lines in the box office is too long

[STX-88686] "Print tickets" batch takes a lot of time to be executed

[STX-88629] Vending machines receipt printers cannot be detected correctly anymore, blocking sales

[STX-88620] Accounting and revenue management reports are wrong for new seasons

[STX-88564] Payment screen is not displayed if the payment provider is not Ogone

[STX-88559] Firehose interface error prevents sales in box office when the feature is enabled

[STX-88552] Transport product does not work correctly in a package containing non dated pass

[STX-88318] Season ticket holders transfer batch does not execute correctly due to a technical error

[STX-88085] External access control: is is not possible to export any white list

[STX-87981] Loading the seat map selection screen in ticket shop fails when too many non-numbered areas are present

[STX-87133] Report "Partner letter" is not accessible

[STX-91935] Season tickets printed on badges contain empty labels for block, row and seat

[STX-89423] IngenicoNPS payment integration fails due to incorrect language parameter sent for the requests

[STX-87084] Slow Recency indicator calculation is not working correctly

[STX-86396] Increase in double debits from credit card payments and slowness when using contactless payments

[STX-89729] Do not block the lottery contact synchronization to back office when lottery contacts need merging.

[STX-89984] Transaction control screen is not working correctly

[STX-89628] An error is raised when executing the batch that send invoice copies

[STX-91260] The old PDAs don't correctly support the new barcode formats

[STX-91251] Create pending account invoice does not work, and the screens remains in loading state forever

[STX-91140] Is is not possible to save a seat map in the new editor when adding new blocks/new seats

[STX-91270] Filtering by matches/performance is ineffective when using access control web services

[STX-90944] The interface filter for the feature "send copy PDF invoices" should filter by generation date and not by by printing date

[STX-91359] The file search box of the back office cannot be used when there is a public screen configured

[STX-91277] Turnstiles are systematically out of order when installing a new release in produciton

[STX-89357] Impossible to sell options for not numbered areas due to a technical error

[STX-89333] Impossible to download tickets in distribution portal, due to an error

[STX-89032] During the resale process, the refund contact selected is wrong

[STX-89216] Onsite support screen: it is not possible to re-printe mobile ticket(s) already "activated"

[STX-88948] Access control is not working properly with Sportdata integration

[STX-88571] Double quotes in visit pass internal names is blocking the display of the calendar

[STX-88497] In some particular configurations, it is not possible to buy a fixed price season ticket from the ticket shop

[STX-88480] B2B customers cannot pay by credit card in ticket shop with installments handled by Saferpay

[STX-88468] The seat map displayed in the ticket shop is not correct (issue with the overlay)

[STX-88026] Impossible to validate options for multi-season season tickets

[STX-91699] The seat text color is not kept when printing the seatmap

[STX-91665] Impossible to display physical area screen for configuration without seat map

[STX-91639] It is not possible to delete seats from the seat map editor

[STX-91727] In the seatmap editor, adding seats in a row use the default seat quality instead of the selected one

[STX-91680] Impossible to resale tickets with subscriber tariff

[STX-91684] Missing audit log related to the association of sales channel and event charge table

[STX-91749] Batch "Transfer of season ticket holders" fails if there is "handed at bo" shipment without a delivery contact

[STX-89411] Is is not possible to open sales calendar of sales channel

[STX-89383] In some cases the ticket shipment does not have an address associated

[STX-89374] Qualified guide cannot be assigned to a visit group

[STX-89343] Impossible to print documents if file remark contains the character "<"

[STX-89322] Removing tickets from blockchain batch is deleting tickets also from different organizations and seasons

[STX-89313] REST API creates non-valid relays

[STX-89295] Access control does not accept tickets belonging to a season ticket when the performance date is postponed of more than two weeks

[STX-89428] The order of performances are not the same between "Season ticket conditions" page and "Control" page

[STX-89427] The province "La Rioja" is not available in the contact creation fields, but the capital "Logroño" is displayed at its place

[STX-89403] BVR payment interface raises an error for files containing a package

[STX-89401] A random 405 error is shown in the ticket shop during order validation in some sporadic cases

[STX-89362] Comfort variable description does not support JSON

[STX-89324] When paying with TPE in box office, a message indicates the transaction as refused even when it is accepted

[STX-89303] The ticket state is shown incorrectly in some specific reports

[STX-89301] When adding new theme for a visit pass, a blue message preventing theme deletion is displayed despite no deletion is done

[STX-89289] In some cases the available quantity of and advantage is increasing and is above the quota

[STX-89278] When multiple documents are configured, the system does not select correctly the one assigned to a particular sales channel

[STX-87792] Ticket shop header background color is not applying for the landing page

[STX-87784] Cancellation overheads should have a positive amount when exchanging orders

[STX-87773] Some translations in German are wrong

[STX-87769] The on-site support menu, on the sale context, should be disabled by default

[STX-87750] Group remark is duplicated when purchasing/exchanging visit pass

[STX-87748] Privacy policy agreement URL in Ticket shop is hidden behind the Acceptance button on mobile

[STX-87656] It is possible to configure invalid colors for the ticket shop light customization, leading to a broken theme

[STX-87626] Email template names in SAM are not sorted by alphabetical order

[STX-87529] The batch for computing campaign return of investment fails systematically

[STX-87434] Lottery reservation reintegrations are blocked in state "in reintegration"

[STX-87404] Season tickets with performances that belong to different topics are not displayed correctly in the ticket shop

[STX-87387] External description of the performance does not override the event description in ticketshop landing page

[STX-87294] Impossible to create a scheduled run of the "removal/anonymisation of inactive contacts" batch

[STX-87926] Special characters in tarif names break some ticket shop pages

[STX-87885] It is not possible to open multiple SAM email templates at once

[STX-87845] It is impossible to configure the access control for new institutions

[STX-87847] Wrong salutation is displayed in documents when the customer name contains a "-": the first letter is not correctly displayed as upper case

[STX-87805] The minimum price displayed for some timeslots is not correct in the ticket shop

[STX-87797] SAP interface not working in case of packages: face value if not correctly computed

[STX-87793] The accompanying letter is not generating correctly in case of multi currency

[STX-87795] Point of sales url map is missing from export of letter documents

[STX-87722] Operator cannot login due to local storage of Firefox being corrupted

[STX-87704] SAM criteria using "centralised contact criteria" operator result in technical errors

[STX-87682] Error executing batch to compute metrics for emails campaigns due to large tracker links

[STX-87559] "Buy" button layout is broken in the ticket shop landing page when using Internet Explorer 11

[STX-87542] It is impossible to duplicate email templates from SAM when SecuTix is used with Spanish language, due to an error

[STX-87541] An error occurs in the inter-institution interface when executing an importation of catalog from another institution

[STX-87543] The accompanying letter attaching the file summary is not generating correctly

[STX-87309] Sold-out seat categories are displayed in the ticket shop selection pages for championship season tickets

[STX-87277] Setting up export to generate a CSV file configuration does not work

[STX-87275] When sending a PDF copy of invoices through batch, the email fails to send because attachments are too big

[STX-87178] In SAM, the "Volume that will be sent" field is wrongly calculated and displays negative numbers

[STX-87887] Ticket shop in flash mode does not display match and competition details

[STX-87743] The customer account page in the ticket shop is not displayed correctly in Iphone 7

[STX-87742] Users can download tickets in distribution ticket pages even when the corresponding parameter is disabled

[STX-87738] Technical error when generating order receipts for reservation/reservation cancellation operations

[STX-87693] Error computing metrics for email campaigns in SAM: ROI is always zero

[STX-87590] It is not possible to finish an order when the customer has a special character in his name

[STX-87501] It is not possible to delete the complement name of an event due to a technical error

[STX-87502] Missing translations of a label in rate table breakdown configuration screen

[STX-87485] Email preview not working for SAM campaigns

[STX-87262] Seat map does not display correctly when the window size or position is changed

[STX-87228] Questionnaire answers are not stored correctly in some cases

[STX-87163] New expiration date of credit cards is not stored correctly, making alias fail

[STX-87166] Inconsistent result of report "Product Followup" between grouping filters

[STX-87162] If a package contains non-dated pass with validity end date equal to current date, then it is not displayable in the box-office

[STX-87067] Assigning new blocks to existing seats generates a display issue

[STX-87001] Special characters in credit card name is blocking the order

[STX-87954] Boxoffice: currency is not displayed in the file when it is paid with a currency that is different from the organization's one

[STX-87921] Contact cannot see advantage linked to many campaigns

[STX-87914] Configuration for Button text color in Internet theme do not apply for "Add to cart" button in ticket shop

[STX-87850] A technical error is raised when opening waiting account history for big resellers

[STX-87584] Incorrect results when searching contacts by seat categories in SAM targets

[STX-87561] Images are not displayed correctly in SAM email preview

[STX-87382] The TIXnGO inject batch fails due to errors in generating barcodes

[STX-87289] Lottery dashboard: winner and paid columns always display zero values

[STX-87233] The execution of "Export file treasury" batch fails due to a technical error

[STX-87009] There is a mismatch between the amounts computed for composed products and product compositions leading to reporting errors

[STX-86455] Inconsistent data between report "Product Revenue" and "List of Sales"

[STX-86927] Payment cancellation does not re-open orders correctly, when using single-access codes

[STX-86867] Contacts that were deleted (closed accounts) on SecuTix are still considered in the lottery synchronization batches, causing errors

[STX-86865] Optimal selection is discarded after inserting remarks in physical configuration

[STX-86805] The membership pictograph is displayed incorrectly in the "Sales reservation" screen

[STX-86644] Optimal selection issue due to different row label format within the same block

[STX-86419] Wrong credit card type payment method displayed in ticket shop when there are multiple credit card payment methods set for the point of sales

[STX-86300] Cancelled tickets are still accepted by access control

[STX-91545] Technical error when executing batch "anonymisation of inactive contacts"

[STX-91522] In the ticket shop, the use of a single code advantage with quantity higher than one leads to an incomprehensible error

[STX-91485] Timezone issue when logging user action in the operator action screen

[STX-91549] In the ticket shop, selectable seats should not be displayed at top zoom level of the seat map

[STX-91552] Stadaccess: cancellation is not working for badges

[STX-90147] Technical error when registering the accounting interface mapping on an event

[STX-90026] A Spanish translation is wrong in a batch execution log

[STX-90011] An error is raised in the box office if the number of payment is not sufficient to enable the "other payment" button

[STX-89904] GIGYA login redirects to wrong ticket shop login page

[STX-89870] Adding a new address for a contact who has already a shipment, raises an error

[STX-89804] Refresh time for visit pass timeslots in list view mode is too long

[STX-89650] Is is not possible to refund orders partially

[STX-89517] An error occurs when printing invoices, in some specific cases

[STX-89520] Reprinting to e-tickets should not require right "cart management, sale" in back office

[STX-89486] It is not possible to validate the documents from "validation type"

[STX-89483] "From" translation to French is not correct in the ticket shop landing page

[STX-90296] Wrong availability gauge when refunding a blocked seat

[STX-90294] Match numbers are not accessbile in SAM

[STX-90263] An incorrect error message is displayed when contacts have exceeded the maximum allowed tickets number in ticket shop

[STX-90243] Select the best seat automatically for non-numbered areas is not working as expected

[STX-90245] Internal name of blocks are deleted when a file is added to the physical configuration

[STX-90212] Old lottery contacts are not synchronized correctly to SecuTix to backend due to illegal characters

[STX-90192] Unable to reuse existing email for "Friends & Family" contact in ticket shop

[STX-90174] In Lottery portal, when applying for tickets, a validation error message displays for birth date

[STX-90106] Is is not possible to remove a logical configuration

[STX-90054] The ticket shop catalog is taking too long to update for large institutions

[STX-89945] In the box office, the calendar raises errors when the operator have reading rights only

[STX-89949] Name add-ons of performances are not displayed in the ticket shop

[STX-89923] During a payment with card, the first name, last name and email should be provided to the payment service provider

[STX-89811] An error occurs when users try to access old tickets

[STX-89814] Access control synchronization does not invalidate canceled or reprinted tickets

[STX-89782] Successful credit card payment in a multiple payment are considered as failed by SecuTix

[STX-89747] Documents do not display correct value for file state when they are partially settled or cancelled

[STX-89637] TIXnGO interface: SecuTix sends the "event start time" instead of the "gate opening time"

[STX-89634] Onsite screen: transfer to thermal tickets throws "multiple contact" error when there are invalidated tickets or multiple contacts

[STX-89632] Refund batch is blocked when there is a Premium Credit payment as it does not contain identification

[STX-89616] Missing German translation in the execution logs of an external interface

[STX-89526] SAP interface: retrieve payments function does not work correctly with credit note payments

[STX-89527] Lottery mouse-over on buttons does not show the same text as the label

[STX-89508] Impossible to upload ticket holders data via ticket holders import batch

[STX-89494] For a season ticket with only one category, the seat category dropdown is sometimes selected, sometimes not

[STX-90128] Screen configuration for box office: address missing for new organizations

[STX-90037] Impossible to finalize orders when the wrong payment methods are associated with an online point of sales

[STX-90040] Impossible to export cleansing files from lottery due to a technical error

[STX-90031] In ticket shop landing page, minimum price "0" is displayed without the currency

[STX-89953] Graphical elements are not displayed correctly depending on the zoom in the physical configuration configuration screens

[STX-89850] URL encoding in SAM template modifies the urls, which cannot be interpreted correctly anymore by any browser

[STX-89758] A technical error is raised while exporting invoices to csv

[STX-89760] The expiration date of a reservation in incoherent between orders and files in the ticket shop

[STX-89734] When resetting the password for a contact, in some cases the email is not sent

[STX-89663] The seat map in the performance availability screens does not show the number of controlled tickets

[STX-89627] In the reports, deferred payments like BVR, should show the payment date (the effective date), not the creation date

[STX-89624] An error happens when creating a new refund schedule to allow refund with credit note payment method

[STX-89606] Refund payment identification is wrong when refunding from box-office

[STX-89607] Is is not possible to update hospitality rooms capacity

[STX-89586] In the distributor portal, some products are missing from the selection to generate reports

[STX-89529] It should be possible to configure GDPR legal information acceptance as mandatory for operators

[STX-89489] Invalidation reason view mode: free seats are brown in zoomed out view

[STX-91436] Filtering by performance creates errors when exporting tickets with the access control web service

[STX-91392] In the seat map editor, row and seat numbering order are incorrect after changing the block facing

[STX-91394] New seats added to a row are displayed incorrectly in the seat map editor

[STX-91370] In the seat map the keyboard arrow keys have effect on multiple item in the screen

[STX-91369] First loading of the seatmap is twice as slower

[STX-91135] Starting price for a timeslot is incorrect displayed after modifying date/time

[STX-91101] Visit pass sales tolerance is not respected in touch cart

[STX-91103] In the ticket shop, selectable seats are not visible at the lowest zoom level

[STX-91055] Value of comfort variables are displayed incorrectly when these contain special characters

[STX-90859] The number of authorised tickets is not correct when creating a championship season ticket

[STX-90830] In package lines with only 1 performance, the only performance should be proposed (box office)

[STX-90769] Excel file is empty when exporting more than 1,000 timeslots to Excel

[STX-90749] It is not possible to save the adjacency of seats in the seat map editor

[STX-90725] Non-numbered tickets cannot be identified in the file detail screen. It is not possible to do partial cancellation

[STX-90647] Indicator "membership assiduity" is only being taken into account for current season

[STX-90549] In the seatmap the keyboard arrow keys have effect on multiple items in the screen

[STX-90493] Is is not possible to create accounta from APIs

[STX-90402] In the ticket shop, contact's picture is deleted after saving changes

[STX-90376] Optimal selection is discarded after inserting remarks in physical configuration

[STX-91450] Contact VAT number are missing in CSV export (SAP interface)

[STX-91448] The batch for computing campaign return of investment fails systematically

[STX-91463] Is is not possible to delete a seat from physical configuration when another seat is sold in same area

[STX-91301] In the optimal seat selection snake algorithm, temperature color is not applying correctly

[STX-91282] Wrong identification between the payment in SecuTix and the payment imported from Ingenico on the new vending machines

[STX-91230] Order Summary: installments are missing in payment detail

[STX-91231] Impossible to change the invoice contact when using a pending account payment and the order was converted from option to sale

[STX-91039] SSO login error when the user changes his country address

[STX-90960] A technical error occurs when executing "anonymisation or inactive contacts" batch

[STX-90914] A technical error occurs when executirng the "send copy PDF invoices by country" batch

[STX-90854] It is not possible to update VAT code at billing step (agent portal)

[STX-90524] Abandoning an order in the ticket shop show systematically a error page

[STX-91422] In the seat map editor, the block editor resets space between rows

[STX-91424] Graphical elements of the seat map do not stay in the order they were saved

[STX-91423] The modification of curving and rotation of a block sometimes move the block instead

[STX-91380] Impossible to add/remove matches of a championship season ticket

[STX-91387] Adding new items in the touch cart by pressing the tariff button several time is slow

[STX-91357] Row numbering is displayed on both sides of blocks in seat map editor

[STX-91360] When a seat map is zoomed in, click on the Move Up direction button, moves down the map down

[STX-91255] Random availability error happen when selecting packages containing visit pass and services in the ticket shop

[STX-91097] Is is not possible to abandon orders via API

[STX-90968] The parameter $phs_block does not show the block in the ticket template

[STX-90721] In the seat map, the button to acces other performances is replace by "sales / reservation"

[STX-90673] Balancing an order that contains a deposit payment raises an error

[STX-90560] An error occurs when opening a logical configuration in which invalidated seats have been modified

[STX-90454] Conditional cross-selling does not appear after adding products while renewing season tickets

[STX-90453] Batch that computes ROI fails in some cases

[STX-90420] Many documents are printed with incomplete address: zip code and town are not displayed

[STX-90368] Missing German translation in the execution logs of an external interface

[STX-91275] Impossible to view reports by timeslot

[STX-90972] The ticket holder actions are not available in the file details screen

[STX-90936] SAM target returns wrong results when filtering on seat category

[STX-90823] Advantage shows prices without default charge on the ticketshop

[STX-90829] Cannot sell championship season tickets from seat map in box office

[STX-90814] A technical error occurs in some cases when paying with vouchers

[STX-90571] Producer reports show products which are not linked to that producer

[STX-90572] In some cases, it is not possible to open a seat map in the seatmap editor

[STX-89430] Internal/External name are switched between old and new physical configurations

[STX-89433] File remarks are not correctly updating

[STX-89420] The execution of "Batch to compute metrics", results in error due to large shipments

[STX-89398] Season ticket holders transfer batch should not create new internet accounts

[STX-89399] Title and contact name should display in two separate lines

[STX-89400] Names of matches are not displayed in the personal account, only in the list of events

[STX-89380] Contacts created in lottery without first name / last name are blocking synchronization

[STX-89331] It is impossible to change seats for matches inside a season ticket

[STX-89271] An operator without privilege to pay in multiple currencies, gets a technical error when using payment features in back office

[STX-89263] Area codes are not correctly exported for nonnumbered areas in StadAccess interface

[STX-89223] It should not be possible to resume a canceled reservation of a season ticket as a reservation

[STX-89009] It is not possible to change hospitality product definition

[STX-89011] In the tour configuration screen, the producer information is displayed using the id instead of name

[STX-89238] It is not possible to create documents from order screen without admin rights

[STX-89211] Currency and amount display is not consistent between all languages

[STX-89210] removeFileDateTest parameter does not work when exporting exchange rates through the interfaces

[STX-89185] In the seat map the keyboard arrow keys have effect on multiple item in the screen

[STX-89134] After social login with Google, there are elements overlapping in ticket shop

[STX-89025] In the ticket shop, an error prevents to complete a season ticket in some configurations

[STX-88913] In the on-site support screen, the search of contacts by Email and Country does not work

[STX-88911] Rest API return an error when getting section with suspended events

[STX-88883] Position of cosmetic items is different between physical and logical configuration, and changes with zoom level

[STX-89276] Season ticket tariffs and price levels are not available in the visit pass rate tables

[STX-89078] An error happens during the export of invoices to csv files

[STX-89081] An error happens during generation of ticket shop seat map in the new seat map editor

[STX-89035] Logical configuration filter of the seat map editor does not work for "Invalidation reason"

[STX-89037] In the optimal selection tool in logical configuration seat map editor, the display is incoherent between different zoom levels

[STX-89005] Broken file details page when a relay contact take back a distributed ticket in distribution portal

[STX-89214] The change invoice contact action does not take the document template that was chosen

[STX-89095] Fidelity points calculation double the amount received

[STX-89096] The payment method in three times (installments), always redirects to paypal

[STX-89098] Some client specific payment methods are not available to the ticket shop

[STX-89018] Invoices are not exported with right amount in SAP interface

[STX-89236] Error when searching seat with area and block filter on seating screen

[STX-89208] In a package with visit pass, the price selection popup of the dependent line displays price of parent line

[STX-89178] Sporadically, seat map seating action is blocked due to a technical error

[STX-89176] The import performances external interface fails to execute

[STX-89181] During the seating, the view mode by file in the seat map is not applied correctly for file selection

[STX-89077] Ticket list is not ordered correctly when sorted by number or by state

[STX-89047] During a refund, in some case the invoice is not generated correctly

[STX-89262] When changing seat category of a season ticket in the seat map; if there is a reservation, the new amount is not calculated correctly

[STX-89267] Impossible to modify group visit information when buying a group visit pass within a package

[STX-88985] The quota and availability numbers do not match in some reports

[STX-88976] Document generation for invoices paid by waiting account does not work correctly

[STX-88970] An error prevents printing seat maps by block with high resolution

[STX-88971] It is not possible to finish orders in ticket shop when there is a special character in the email

[STX-88960] In some cases documents cannot be generated after payment of installments

[STX-88959] In some cases, payment status is marked as "Submission pending" event when the payments are correctly done

[STX-88931] The physical configuration seat map is not loading due to a technical error

[STX-88935] It is not possible to add or remove multiple rooms into hospitality product profile at once

[STX-88905] In the hospitality allocation screen, the default value for the filter "bundle type" should be "all" instead of "none"

[STX-88889] Email validation mismatch between ticketshop and contact back office screen

[STX-88888] Some queries that define targets in SAM do not execute correctly

[STX-88878] On IOS, the button of the ticket shop to accept the privacy of policy is at the bottom of the page instead of the top

[STX-88854] The deletion of entrances in the physical configuration does not work

[STX-88833] For some contacts the contact information screen takes more than 5 minutes to load

[STX-88800] In a ticket template, a field with 270 degree orientation and center alignement is not fully displayed

[STX-88802] The change of logical configuration for a performance does not update correctly all seat information

[STX-88799] In a ticket shop sales channel, an unauthorized contact should not be able to reset passwords

[STX-88782] It is not possible to pay for ticket(s) when using UC Web browser

[STX-88784] Custom header does not appear in the ticket shop pages in some specific configurations

[STX-88781] After a visit pass with advantage is added to the cart, it is not possible to get tariff for other visit pas without advantage

[STX-88767] Impossible to change the visit space while duplicating a visit pass

[STX-88753] On printed ticket, the artist name is shown where it should display the tour promoter name

[STX-88757] Some German translations are incorrect

[STX-88756] Unable to search Otipass tags in Access control - Helpdesk screen

[STX-88749] It is not possible to load a ticket on a badge from another institution, despite having an inter institution configuration setup

[STX-88737] During a payment with card, the first name, last name and email should be provided to the payment service provider

[STX-88733] Inconsistency in German translations between SecuTix versions

[STX-88725] In the tickeshop when setting the ticket holder of a ticket, if a space is added to the firstname or lastname, the system raises an error

[STX-88721] Create a new billing address and structure does not work in B2B ticketshop

[STX-88726] Wrong Spanish translations

[STX-88718] For zipped PDF sent by email, the number of the file should be added in the filename, not in the extension

[STX-88715] Charges are not correctly applied for the exchanges

[STX-88703] A technical error prevents the user to resume suspended files

[STX-88704] The name and date of performances is not displayed correctly in the list of not modified seats

[STX-88694] BVR payment interface raises an error for files containing a package

[STX-88692] In the ticket shop landing page, changing the language does not adapt the link to the general conditions

[STX-88687] In the ticket shop, seats belonging to some particular contingents cannot be selected

[STX-88682] In the access control screen, there are PDA that appear as connected when they are switched off

[STX-88673] It is not possible to add an image for goods products

[STX-88676] Optimal selection is discarded after inserting remarks in physical configuration

[STX-88675] Seat map does not display correctly when the window size or position is changed

[STX-88666] An error occurs when adding products to a fixed price season ticket

[STX-88668] Conditional cross-selling products should be available for purchase even when they are not on sales

[STX-88662] It is not possible to change the active state of payment method from admin screen

[STX-88651] Incremental mobile-ticket-owner search filter does not work if first name or last name with a space

[STX-88652] Missing mobile information in ticket detail (file details screen)

[STX-88649] Change of address for unsent shipment popup appearing for files with ticket exported

[STX-88643] Missing product name in file list after exchanging tickets for products that are not anymore on sales

[STX-88641] Seat map in ticket shop does not display correctly for some zoom level

[STX-88634] Hospitality room max capacity can be updated to lower than seated value

[STX-88635] Hospitality room invalidation when seats assigned in match/logical configuration prevents loading of seat map

[STX-88633] Hospitality room session capacity in the seat map is wrong

[STX-88631] Waiting account screen: "to date" field value is excluded from the search

[STX-88630] In some cases it is not possible to exchange tickets due to technical errors

[STX-88628] Impossible to save producers and artists at the same time when creating a new event

[STX-88625] File and contact details are not displayed in the squares for skyboxes in seat map

[STX-88624] Blocked & invalidated markers are not visible in zoomed-in view when the "state marker" state is modified

[STX-88610] In sales cart, charges are not computed correctly when price thresholds are configured

[STX-88599] Seat map does not show consistent naming for blocked/frozen seats

[STX-88601] Public advantage prices are wrong in touch cart after adding a contact

[STX-88584] Transport products are not working correctly when in a package with non dated pass

[STX-88577] Season tickets lines wrongly allocated when using the filters by contact and choosing and event without seat map

[STX-88579] Visit pass product lines are not correctly sorted in packages

[STX-88568] Discrepencies between "payments" and "product revenue payment" reports

[STX-88567] It is not possible to reprint RFID season ticket in ticket shop

[STX-88561] The legend information is not correct in printed seat maps

[STX-88546] State markers are not visible in file mode of the seat map

[STX-88538] Seating screen: hospitality room is not visible in the zoomed in view

[STX-88535] Technical error when trying to see the purchase history of a structure containing more than 1000 relays

[STX-88524] When printing the seat map with seat quality legend, the quality name is wrong

[STX-88528] During hospitality session configuration, it is not possible to setup VAT with ticketing and catering association

[STX-88506] Impossible to disable ticket download on resale platform

[STX-88487] Seating: last seated files are not colored in file view mode

[STX-88474] Unauthorized contacts can login a resale platform sales channel

[STX-88454] Conditional match transfer batch: error on orders which have tickets from different sales channels

[STX-88433] When beneficiaries are optional, a mandatory field is presented to the user when printing a ticket in ticket shop

[STX-88434] The main currency of the organization should be first in the cash counting screen

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