This is a major release of SecuTix. The complete list of featured delivered in this new version can be found here.

Bug fixes

[STX-86907] Seat category are displayed as sold out when they should not

[STX-86953] Campaign emails are no longer sent from SAM

[STX-87727] Impossible to generate any ticket when season number is bigger than 99

[STX-86406] Rate tables are not duplicated when creating a new season

[STX-86134] Hospitality room filter does not work without reloading the map, after doing some modifications

[STX-86525] Gygia link lost after application submissions

[STX-86190] Impossible to edit physical configuration seat maps

[STX-87051] Saferpay: transactions recorded as reservations instead of payments

[STX-86004] Parking request batch is not executing correctly

[STX-86003] If there is no availability for the room passed as parameter in the hospitality selection page URL, the next available room is selected while an error message should be displayed

[STX-86844] Hospitality rooms are not displayed with the correct color in the seat map

[STX-87187] The event id created by the theater mode when the barcode is extended are wrong

[STX-87627] Time incoherencies are observed for visit pass in the box office calendar, due to differences between winter and summer time

[STX-85635] External Entrances are not displayed in beta seat map editor

[STX-85882] Hospitality widget should not show real availabilities, except in B2B2C sales channels

[STX-86964] Autoload tickets on card is not anymore working for memberships

[STX-84938] A technical error occurs when trying to complete the information an account in the ticket shop

[STX-87761] Contiguous seats are displayed as non-contiguous in the ticket shop, when the plan is created with the new editor

[STX-85316] An error occurs when changing logical configurations of matches

[STX-85795] Multiple hospitality room selection through URL parameters is not working

[STX-86133] External entrances filter does not work in the seat map

[STX-86696] Specific VISA cards are not detected correctly in the ticket shop

[STX-86612] Technical error when udpating description of season ticket/package

[STX-86568] Sales and questionnaire report does not take into account the name update of performance

[STX-86474] The auto generated email "letter for partner" (accounting report domain) has wrong content

[STX-86038] Advantages are not showed correctly in the ticket shop landing page.

[STX-86449] The sales quantity is inconsistent in price components

[STX-86399] "Subscribed community" tariffs are not displayed for product option allocations

[STX-86330] Seats are not showing correctly in the seat map when selling performances via packages only

[STX-86258] Timeslot information is not displayed correctly in the visit calendar

[STX-86107] SAP Interface: wrong invoice payment methods are selected if payments via credit card are failed

[STX-85075] Incorrect pending account balance when purchasing package with charges

[STX-85016] Manual row numbering not working correctly in the new seat map editor

[STX-84874] Button colors are not correctly displayed in the ticket shop landing page

[STX-85532] Charges of package are displayed incorrectly in search pending account screen

[STX-85939] Widget API does not work correctly, and the widgets are not displayed as they should

[STX-85884] It is not possible to copy a non-dated pass from one season to another

[STX-85822] SwissPass QR code does not work with access control

[STX-85772] Promotions are not displayed correctly in touch screen box office

[STX-85741] Wrong error message displayed when deleting white lists

[STX-85742] A timeout error is displayed when viewing pending account information in back office screens

[STX-85734] Cannot link a new gate to a sector in the access control

[STX-85668] Logos appear twice in the ticket shop landing page

[STX-84578] Matches with unconfirmed dates are not displayed as such in the ticket shop landing page

[STX-84342] Hospitality parking portal: wrong status is displayed in request dashboard

[STX-84520] Order confirmation email is generated before the order is closed

[STX-84843] Duplicated price grids take the name of the product

[STX-85601] It is not possible to delete a tariff in a visit pass

[STX-85591] SAM campaigns cannot be configured anymore

[STX-85754] Neighbour seat changes are not saved in the new seat map editor

[STX-84612] There are discrepancies between reports generated from the access control and the ones generated from the report module (number of controlled tickets)

[STX-86062] Reservation reports do not consider shipping cost

[STX-86221] A technical error occurs when duplicating memberships

[STX-85961] Error in the computation of field value of Skidata "intelligent" barcode

[STX-86254] Missing zone information for non-number seats in report "Cultural History"

[STX-86266] When changing a grid from a performance, the information message is not clear

[STX-86502] Comfort variables are not copied correctly, while copying or duplicating a package

[STX-86593] Facebook login is not working

[STX-85412] Free tickets rates are selected as default value for members if no specific prices are defined for them

[STX-86035] Questionnaire questions are not ordered correctly in the box office

[STX-86072] Visit pass planning remarks are not stored correctly into the file remarks

[STX-85258] An error occurs when campaign status in SAM changes

[STX-85560] API for structure creation should return the contact id

[STX-85768] An error message is displayed when modifying email templates

[STX-85282] Normalizations returned by QAS are not taken in account by SecuTix

[STX-86621] Events with membership rates cannot be purchased

[STX-85105] Chinese characters should not be authorized in First name / Last name

[STX-85317] Membership status is still available to contacts that reached membership expirations

[STX-84839] Search contact in SOAP interface is too slow

[STX-84990] It is not possible to save email templates for SAM campaigns

[STX-87272] SwissPass QRCode does not work correctly with turnstiles (access control)

[STX-87080] Some spanish translations are incorrect

[STX-85981] Filters in the seat map (sales/reservation) are not working correctly

[STX-85955] Accessibility ticket numbers displayed in lottery dashboards are wrong

[STX-84832] Order receipts are not showing correctly the amount paid and the change when the customer pays in Euro

[STX-86554] It is not possible in certain cases to associate sales channels to contingents

[STX-87196] In the marketing campaign configuration, information about targeted public for an advantage is not clear.

[STX-85566] Within some configurations, waiting accounts are displaying an incorrect balance

[STX-84880] Self-payment of VAT does not issue invoice systematically

[STX-86402] Public description is displayed incorrectly on ticket shops (bold + italic styles)

[STX-85584] It is not possible to display the planning for visit pass after modifying participants

[STX-86263] Visit pass with more than 10,000 timeslots cannot be displayed in the ticket shop

[STX-86580] Misspelling in the introduction text for season tickets (ticket shop)

[STX-87155] When the operator doesn't have rights on a sales channel, he is not clearly informed

[STX-85462] The exception rate tables still appear while choosing "Standard" rate tables only

[STX-86367] Advantage: the warning message is incorrect if the selected quantity is above the limitation per order in the ticket shop

[STX-85731] Total quotas are wrongly computed when copying non-dated pass from old seasons

[STX-86302] It is not possible to change area types in the new seat map editor

[STX-84886] Under some circumstances, it is not possible to validate B2B contacts

[STX-87235] The file summary document is not sent when refunding zero price items

[STX-85437] Contacts that are not in authorized contact lists can access corresponding C2C sales channels

[STX-85605] Negative prices are some times displayed in the ticket shop landing page

[STX-84607] Some seat categories are not displayed in public screens

[STX-85555] Impossible to select contingent is seatmap filter

[STX-86589] Rank of the logical zone is not respected, unless it is modified manually for each session

[STX-86562] RFID delivery is available even though the customer is not a season ticket holder and the configuration explicitly restricts it

[STX-85653] Dropdown arrows not shown correctly for Internet Explorer 11 users (ticket shop)

[STX-86623] 3D view of seatmap doesn’t scale correctly in Internet Explorer (ticket shop)

[STX-86261] An error occurs when selecting "next month" for conditional cross selling

[STX-85021] Some not normalized address are erroneously displayed as normalized

[STX-85539] The layout of the ticket shop for the validation step in season ticket purchase process is broken

[STX-85603] An incorrect information is displayed for contacts in distribution process

[STX-85466] Tariff limit does not work correctly in the ticket shop

[STX-86509] It is not possible to choose seats of non-numbered areas in the ticket shop

[STX-86887] Footer is not displayed at the right place for mobile devices (ticket shop)

[STX-87144] Optional questions not answered in a questionnaries are not displayed on the "Questionnaires" reports

[STX-87344] The report "visit planning" is not showing themes that are invalidated

[STX-87232] In the sales period configuration, the check on sales start time is incorrect for relative dates

[STX-87107] Distribution on ticket shop: the instruction on seat map is not clear

[STX-87290] A technical error prevents sales on the vending machine when multiple payment methods are configured

[STX-87343] New seat map does not display seat colors correctly at different zoom levels for gates

[STX-84846] B2B register page is missing the third level of structure types

[STX-85944] Refund payment document: total refund amount is incorrect

[STX-87171] Reservations reminder email does not show the correct deadline to pay the reservations

[STX-86622] Impossible to buy additional seats in the ticket shop

[STX-87054] Missing translations in MOTO payment screens

[STX-86596] Incorrect management of the local time is causing an an error message to appear when showing the SecuTix login screen

[STX-86836] Seat category field is too short in option limitation screens

[STX-85642] Structure names are not correctly copied when creating a structure from an individual

[STX-85673] Hospitality catalogue widget is missing bundle product type filter

[STX-84383] Changes are not saved remotely in the new seat map editor

[STX-84587] Blocks can not be re-assigned in physical configuration screens of the new seat map editor

[STX-84739] Missing images for hospitality rooms in REST API

[STX-87441] Order summary document for ticket shop was generated even it is not configured in documents to send

[STX-87012] Filter by Guide not working properly in planning calendar for visit pass

[STX-86114] Impossible to differentiate the performances when they have the same date (package configuration screens)

[STX-85997] Unavailable payment methods should be hidden when modifying a payment or paying with installments

[STX-85211] An error occurs when trying to do an exchange or a refund

[STX-85280] Row numbers are not linked correctly to the row in the new seat map editor

[STX-86863] Display issue for optimal selection view mode in the new seat map editor

[STX-85089] Public description is displayed incorrectly on passbook tickets

[STX-87192] Visit pass sales tolerance is not respected in touch cart

[STX-86260] Refund batch is refunding ticket from other payment methods

[STX-87221] Season ticket holder reservation batch does not end the execution correctly

[STX-85985] Missing information when duplicating a logical configuration

[STX-87157] A generic error message is displayed when paying installments of pending account

[STX-86317] Closure of cash desk on suspended sales channela should not open a new cash desk

[STX-85946] Can't execute the batch "cancel single performance" if the dispatch refund batch is already planned

[STX-86615] When changing categories and colors on the seat map, they are only updated after saving and not immediately

[STX-86727] Product date is not repeated in the Excel export of reports

[STX-85753] Balance displayed in invoice screen is always zero

[STX-86869] Unable to search the contact using the mobile phone number

[STX-86924] The content of the email templates is incorrect

[STX-86642] Campaign identifier should be listed in a batch execution that ends in error

[STX-86929] Contacts are not correctly associated to an advantage

[STX-85957] Back-office: wrong country is selected when entering a new relay in a structure

[STX-86948] A technical error occurs when generating invoices

[STX-87179] Batch to compute metrics for the emails campaigns fails due to a technical error

[STX-85716] Visit Pass for groups is showing a wrong range of group capacity.

[STX-85368] It is not possible to delete a logical configuration when this has some logical seat categories linked to an activity profile

[STX-87186] The background image of the header does not appear on the ticket shop landing page

[STX-87662] Custom footer not showing in landing page, but showing in the rest of the pages in the ticket shop

[STX-87529] The batch for computing campaign return of investment fails systematically

[STX-87542] It is impossible to duplicate email templates from SAM when SecuTix is used with spanish language due to an error

[STX-87541] An error occurs in the inter-institution interface when executing an importation of catalog from another institution

[STX-87382] The TIXnGO inject batch fails due to barcodes not correctly generated

[STX-87166] Inconsistent result of report "Product Followup" between grouping filters

[STX-86821] Too short validity range of the transport in package with a non-dated pass

[STX-86822] URL link color in newsletter campaigns are not corresponding to SecuTix SAM preview tool

[STX-86866] Send PDF copy of invoices batch is not working as expected, and creates documents with first pages empty

[STX-86868] Non numbered areas are not visible on the seat map and on unnumbered logical contingents

[STX-86112] Supending timeslots in bulk is not working

[STX-86807] Create an invoice : default value for flag 'Display only not solded order' has changed

[STX-86956] Product receipts report: sold quantity is not correct

[STX-87341] SAM Sender Policy Framework validation does not accept email address with sub domains

[STX-86699] Ticket holders are empty when open from file details which contains championship season ticket

[STX-87561] Pictures are not displayed correctly in the SAM preview tool

[STX-87387] External description of the performances does not override the event description in ticketshop landing page

[STX-87053] Money refund from the resale platform is not returned to the correct contact

[STX-87784] Exchange order : cancellation overheads should have a positive amount

[STX-87404] Season tickets with performances that belong to different topics are not displayed correctly in the ticket shop

[STX-86588] Suspended workcases due to many external movements link to one movement

[STX-86253] "Room Availability" report is displaying wrong data

[STX-87115] Exporting unsupported product families to external access control blocks the synchronization

[STX-86701] Zip code validation for some countries is wrong in internet sales channels

[STX-86648] For some seats it is not possible to do any modifications and save in seat map logical configuration screens

[STX-86776] The ticket shop catalog synchronisation can be blocked by removing a logical configuration

[STX-87209] Error while creating a new package by copying from previous season, due to past start dates of comfort variables

[STX-87233] The execution of "Export file treasury" batch fails due to a technical error

[STX-87682] Error executing batch to compute metrics for emails campaigns due to large tracker links

[STX-86662] Internal back office caching issues are causing interface errors

[STX-87145] Exporting reports from access control is not working due to an error

[STX-85085] Background images are not saved in the new seat map editor

[STX-87165] It is not possible to delete reserved packages inside a partially paid file

[STX-86362] The wrong error message is displayed when creating a value in "list of values" screen

[STX-85958] Cup scheme: remove the need for the withdrawal flag

[STX-85766] Category colours and information not visible after saving a logical configuration in the new seat map editor

[STX-85886] JSON seat maps cannot be deleted from the new seat map editor

[STX-86191] The alignment between product title and product image is wrong in the ticket shop

[STX-86595] The seat map stage picture for seats cannot be uploaded

[STX-86477] The search filter in SAM is not working if the full name is entered

[STX-86373] Reports are not working correctly after a deactivation/reactivation of the product family 'visit pass'

[STX-86711] Incorrect french translation for product base price inside packages

[STX-87291] Lottery re-integration failing because of a wrong shipment mode should display a clear error message

[STX-87251] when the number of characters for the match description exceeds the limit, a clear error message should be displayed

[STX-85032] Some labels are not aligned in the new seat map editor

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