Feature patch - Released in production the 25.03.2020

New features

B2B Portal

On the distribution portal, printing tickets from products is now possible in addition to distribution

Promoter Features

Promoter web reporting improvements Read more:
- Number of sales takes into account the number of participants for group visits
- Generate reports for all products matching selected criteria even if they are not displayed yet in the dashboard
- A new parameter in the back-office allows to choose if the availability data on the dashboard should be limited to authorised contingents only
In the back-office, promoter can now configure by themselves visit passes and time-slots for their products

Back-office

Organization timezone is now taken into account in more places:
- In sales screen inside the box-office
- In the operational reporting
In the venue configuration module, you can now configure new restrictions on seat allocation, per logical seat category, to enforce allocation within the same block or area, applied for both box-office and online sales. Read more
In the box-office, it is now possible to print a test tickets that re-uses all the data from an existing ticket to check ticket layouts. Read more

Open Platform

Export of ticket price including charges to TIXnGO
NOVA Wrapper: NVF-268,263,270,266 improvements delivered

Bug fixes

[STX-97121] The search for mobile tickets in on-site screen is slow
[STX-97640] The automatic seat numbering for a group of seats is not correctly generated
[STX-97832] In external printing, the search of shipment using country filter never returns any value
[STX-97895] Unable to filter by room in the tribunes/tables screen

Additional bug fixes

[STX-96432] In the producer space, reports for events in the past are not shown
[STX-96820] It is not possible to distribute tickets inside a fixed price season ticket
[STX-96935] The access control does not manage correctly the entrance when using white lists
[STX-96943] The visit planning report does not match the values in list of sales report
[STX-96994] Some questions are not displayed in the back office questionnaires
[STX-97018] Refunds via NOVA interface are not possible due to a timeout
[STX-97125] Parking batch links same files multiple times
[STX-97183] A technical error is raised when viewing shipment list of contact due to wrong data
[STX-97193] In the ticket shop, the payment is blocked when using pre-payment and a voucher: the payment button should be active when voucher is removed
[STX-97196] The season ticket renewal file is displayed in the ticket shop despite the feature is not activated
[STX-97211] The back button does not work or is absent in the ticket vending machines
[STX-97212] Over-payments via prepayment are not stored in the credit note of the customers
[STX-97295] A technical error is raised when the email of a cultural contact has an invalid domain name
[STX-97322] Producer portal menu link redirects to the wrong page
[STX-97329] Customers cannot complete the account profile due to a missing required field
[STX-97352] Public screen picture is resized and deformed
[STX-97366] A menu in file details has two times the same word in Spanish due to a wrong translation
[STX-97405] In the ticket shop, some customers cannot see their season tickets in the dedicated account section
[STX-97422] The seat map disappears when the physical configuration editor is reloaded
[STX-97474] Season tickets and other product lists do not display on mobile view
[STX-97478] In goods product selection page, the theme filter is not applied on search result
[STX-97498] Differences in cosmetics items are observed between physical and logical configurations
[STX-97520] Invoices are not sent to FTP server for Italian authorities
[STX-97522] It is not possible to modify tariff of a reserved visit pass due to lack of availability
[STX-97530] Refund batch should make strict validation on the "File IDs" parameter
[STX-97540] A technical error is raised when operators try to generate new passwords for contacts
[STX-97565] In the clusters screen, the order of products is random and it is not possible to select multiple performances
[STX-97577] Finish button is wrongly enabled when picking a seat for sale on quick sales context
[STX-97579] An error occurs when browsing the list of goods of the ticket shop
[STX-97595] A technical error occurs when displaying the screen seat categories of season ticket
[STX-97599] A wrong payment method is used for the payment of an installment
[STX-97607] In the goods screen, the creation of a stock adjustment raises an error
[STX-97634] The error messages need to be improved for the Ticketmaster sales reintegrations
[STX-97641] It is not possible to buy a package containing a voucher
[STX-97656] A technical error occurs when retrieving the catalog details through API
[STX-97671] An export interface execution for a report is failing
[STX-97699] The web reporting for producer shows errors for some relays
[STX-97712] Advantage description missing on file details screen of ticket shop
[STX-97732] Pop-up window with notes disappear sometimes in the seating screen
[STX-97733] Block details view is not fully reset when switching between blocks with/without availability
[STX-97750] Some audit logs are missing in SecuTix
[STX-97769] In the product receipt report, the number of sales is always set to 0
[STX-97816] The "product receipt" report shows an empty item value when the start time of the performance is changed
[STX-97827] The accounting code for a sales channel is not shown in the accounting export interface
[STX-97828] In the ticket shop, the "re-use" beneficiary checkbox is not displayed for all the products
[STX-97874] In the ticket shop B2B portal, the search for public contact for distribution should require the contact email
[STX-97918] Incorrect amounts are shown in reports due to abandoned operations

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