Introduction

Administrator rights are required during this process. Please make sure that you have the corresponding operator rights to make these configurations.

Since SecuTix is a browser-based system, there must be a connection between SecuTix and your physical computer. The main purpose of this is to allow the communication between the computer and the hardware connected to it.

Besides, this initial set-up in the system is necessary to associate the workstation with a sales channel. Only after this step, the orange sales context will be displayed in SecuTix.

Creating a workstation

Following SecuTix logic, a new element must be created in SecuTix to later associate it with another context.

Go to Organization → Organization Parameters → Workstations → New to register your computer in SecuTix.

Please enter a name and a code.

Important: Click on "Detect Desk". Administrator rights are required for this step. The name of the computer in Windows will be applied and the communication between your computer and SecuTix established.

After creating your workstation, you can add hardware such as ticket printers, check encoders or payment terminals, among others.

Associating a workstation with a sales channel

Introduction

In order to visualise the sales context, you need to determine in which sales channel your workstation is.

A sales channel includes one or several points of sales (e.g.: Box Office 1 -3 in sales channel "Box Office").

A physical point of sales is associated with a workstation; a virtual sales channel (webshop) has a virtual point of sales and is not linked to any workstation.

A workstation can be associated with several points of sales belonging to different sales channels.

Configuration

Go to Organization → Sales Channels → Points of sales and click on "New".

Enter a name and a code and associate your computer with this point of sales.

Remember to add payment methods to your point of sales.

Lastly, activate your point of sales.

Operator rights

Apart from configuring the workstation, the operator must be given the rights to access the sales module.